Privacy Policy

We take the privacy and security of your personal data very seriously. The collection, storage and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO).

Data Controller

RPA Datenschutz + Compliance GmbH
Hauser Gasse 19b
35578 Wetzlar

E-Mail: datenschutz@reichhardt.com
 

If you wish to object to the collection, processing or use of your data by us in accordance with this Privacy Policy as a whole or for individual measures, you can address your objection to the person responsible.

You can save and print this privacy policy at any time.

 

General Purposes of Processing

We use personal data to operate the website www.rtk-clue.com

 

Types of Personal Data Processed and Purpose

We process personal data such as name, address, e-mail address, ordered products, billing and payment data in order to fulfill our contractual obligations. The collection of this data is required for a successful conclusion of the contract.

The deletion of the data takes place after warranty and legal retention periods are expired. Any data associated with a user account (see below) will be retained for the time this account is maintained.

The processing of this data complies with applicable laws and regulations Article 6 Section 1 Pg. 1 b) DSGVO. It is needed in order to fulfill our contractual obligations to you.

If you contact us (e.g. contact form or e-mail), we will use your personal details to process your inquiry and in case further questions arise.

We also use your data to execute pre-contractual steps, which for example take place upon your request, or, if you are already our customer, to fulfil our contractual obligations. It is based on Article 6 Section 1 Pg. 1 b) DSGVO.

Further, we process personal information only if you consent to it (Article 6 Section 1 Pg. 1 a) DSGVO) or we have a legitimate interest in processing of your data (Article 6 Section1 Pg. 1 f) DSGVO). A legitimate interest is for example, responding to your email.

Use of data for contract processing

In the course of contract processing Reichhardt uses the following data:

Users only have access to there own data.
 

Storage Duration

Unless otherwise required, we store personal data only as long as it is necessary to fulfill the pursued purposes.

In some cases, the legislator stipulates the storage of personal data, for example in tax or commercial law. In these cases, your personal information will be stored by us only for these legal purposes but will not be processed otherwise. It will be deleted after the compulsory retention period.


 

Data Subject Rights

Under applicable law, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address specified in section 1.

Overview of your rights:

You have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is unlawful.

 

Data Security

We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete prevention from third parties to access your data is not possible.

We maintain technical and organizational security measures in accordance with Article 32 DSGVO to ensure the protection of your personal information, which we always keep up-to-date.

Also, we do not guarantee that our offer will be available at specific times; malfunctions, interruptions or failures cannot be eliminated completely. The servers we use are regularly backed up carefully.